At Less Sucky Business, we keep things simple and transparent. Since we provide digital services with a 48-hour turnaround, refunds are generally not available once work has started. However, we’re not jerks—so here’s how we handle things:
No Refunds Once Work Begins
- Once you place an order, our team jumps into action. That means refunds aren’t possible once work has started.
- If you ordered by mistake and notify us within 1 hour, we can cancel and refund your order (provided we haven’t started).
Revisions Instead of Refunds
- If something isn’t right, we’ll fix it! Most services come with one free revision within 7 days of delivery.
- If you need additional changes, we’ll provide options at a fair price.
When a Refund is Possible
Refunds are rare, but we’ll issue one if:
- We fail to deliver within the promised timeline (without prior communication about delays).
- You paid for a service we can’t fulfill (unlikely, but we’re honest about what we can do).
- A duplicate payment was made due to a system error.
How to Request a Refund (If Eligible)
- Email us at support@lesssuckybusiness.com with your order details.
- We’ll review the request and respond within 3 business days.